About

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Rentals Concierge

About
Our Story

We’re building the guest inbox you don’t have to manage.

Rentals Concierge exists to help hosts give five-star communication without being glued to a phone. We combine structured property info with an AI concierge so guests get accurate, friendly answers in seconds—24/7.

What we believe
  • Fast, accurate answers make great stays.
  • Hosts should control their brand voice.
  • Automation should be safe, simple, and human-feeling.
70%Average reduction in guest messages
10 minTypical setup time
24/7Instant replies, any language

Why Rentals Concierge?

Short-term rental guests ask similar questions again and again: Wi-Fi, check-in, parking, amenities, and local tips. Hosts want to be responsive, but life—and time zones—get in the way. We built a concierge that answers the repetitive stuff perfectly, escalates the urgent stuff instantly, and always sounds like you.

Designed for hosts

On-brand voice, safe automations

Upload your property profile, rules, and tone. The concierge uses only what you provide and follows time-based rules (like sending codes only near check-in).

Works with tools you use

Email + Zapier + PMS

Start with a Gmail or Outlook forward, then upgrade into PMS integrations as you grow—no lock-in, no heavy IT.

From idea to inbox

2017–2023 — Early concept of “virtual property manager.” The vision simmered while the market matured.
2024 — AI crossed the threshold for reliable guest messaging. We began prototyping the concierge engine.
2025 — Rentals Concierge brand relaunch: simpler setup, safer automations, cleaner UX.

Who’s behind it

Built by Digital Surge Solutions—a small, fast team obsessed with practical AI for real businesses.

Christopher T.
Founder

Product, partnerships, host success.

Support Team
Onboarding

We’ll help you import details and tune your voice.

Engineering
AI Concierge

Safe, accurate responses. Fast iteration.

What hosts are saying

“Guests get answers in seconds. I get my weekends back.”
— Jamie L., Superhost
“Setup took 10 minutes. It knows our rules better than I do.”
— Alyssa R., Airbnb Host
“Inbox down by ~70%. Escalations only when needed.”
— Marcus T., VRBO Owner

Ready to give guests five-star answers—without five-hour days?

Join the beta and we’ll help you set up your concierge in minutes.

Rentals Concierge © 2025 · Built by Digital Surge Solutions
RC AI Guest Concierge Beta
Hi! I’m your concierge. Ask me about check-in, Wi-Fi, parking, or local tips.
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