Rentals Concierge
FeaturesEverything you need to deliver five-star guest communication—on autopilot.
Rentals Concierge combines a structured property profile, safe automations, and an AI trained on your voice. Guests get instant, accurate answers in seconds. You get your time back.
Check-in: after 3pm. I’ll send door code 2 hours before arrival.
Answers check-in, Wi-Fi, parking, house rules—24/7 in your voice.
Share curated food, groceries, attractions with hours & distance.
Send codes only near check-in, escalate maintenance instantly.
Start simple via email, expand to PMS as you grow—no lock-in.
AI Guest Messaging
Trained on your property details and tone, the concierge answers common questions in seconds and knows when to escalate to you.
- Understands check-in/out, parking, Wi-Fi, amenities, rules
- Multi-language replies in a consistent, friendly voice
- Smart follow-ups (e.g., “Need anything before arrival?”)
- Message approval mode or auto-send per scenario
- Check-in/out instructions and access codes
- Wi-Fi network & passwords
- Parking details and building policies
- Amenities & appliance tips (hot tub, grill, AC)
- House rules and fee policies
Edit anytime. The concierge only uses what you provide.
All your stay info—organized
Upload your details once. The concierge references them to give accurate, context-aware answers every time.
Curated Local Guide
Share your favorite restaurants, coffee, groceries, attractions, and services. The concierge suggests spots by type, distance, and hours.
- Categories: Eat & Drink, Essentials, Outdoors, Family, Nightlife
- Metadata: distance, price level, hours, quick tips
- On-brand tone with optional emojis
- Send door codes only within X hours of check-in
- Auto-share parking + Wi-Fi on arrival day
- Escalate urgent issues (water leak, access problems)
- Quiet-hours nudge if noise keywords are detected
Time-based rules you control
Choose auto-send vs. approval for each scenario. The concierge follows your rules precisely and logs every message.
Works with your tools
Start with Gmail/Outlook forwarding or Zapier. As you scale, plug into your PMS—no heavy setup required.
Security & Privacy
Your data stays yours. We encrypt in transit and at rest, and the concierge only uses information you provide.
Encryption
HTTPS/TLS in transit; encrypted storage at rest.
Scoped access
Concierge reads only your Property Profile & approved channels.
Controls
Per-scenario approval, audit trail, and easy data deletion.
How it works
Property Profile: access, Wi-Fi, parking, rules, local picks.
Start with email or Zapier. Keep approval on until you’re confident.
Turn on time-based triggers and enjoy instant replies 24/7.
Feature FAQ
Can the AI send access codes?
Does it support multiple properties?
What languages are supported?
How do integrations work?
Ready to give guests five-star answers—without five-hour days?
Start with the free beta; upgrade when you’re ready.